Refund Policy

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Refund Policy

COSMOS NETWORK TECHNOLOGY LTD provides virtual private servers (VPS) & Cloud Servers to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of COSMOS NETWORK TECHNOLOGY LTD are subject to the following Refund Policy:

VPS/Cloud Server :

If you are not satisfied with your VPS order ,no reason, within 7 days from the purchase date, we will refund the cost of your order.
[ Note:We will charge 1) 30 cents fee with PayPal , 2) 1% fee with Alipay ,¥2 minimal ]

Dedicated Server :

We don't offer money back guarantee for Dedicated Server.

Manager Service :

We don't offer money back guarantee for manager service.

Others :

  • To claim your refund, please raise a ticket to our Billing Department within correspondent time limit.
  • Monthly fees associated with additional features are non-refundable.
  • Monthly fees associated with primary services are non-refundable.
  • Setup fees are non-refundable.
  • Renewal of CosmosTeck services and added funds are also non-refundable.
  • Domain Registation fees are non-refundable.
  • Under no circumstances will CosmosTeck not allow a transfer of funds between accounts.
  • Refunds will not be given if any other CosmosTeck terms and conditions have been contravened.

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