Terms of Service

Fast, Reliable, Affordable

Terms of Service


COSMOS NETWORK TECHNOLOGY LTD provides virtual private servers (VPS) & Cloud Servers to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of COSMOS NETWORK TECHNOLOGY LTD are subject to the following terms of service:


Do not allowed:

Illegal activities including but not limited to storing and/or distributing illegal copies of copyrighted software, warez sites, violations of copyrights and trademarks, violations of U.S. laws, selling and/or distributing illegal contraband.
Internet abuse including but not limited to spamming - mass unsolicited Emailing, distribution of mass emailing programs, cross-posting messages to a large number of usenet groups, posting obscene or inflammatory messages, threatening other Internet users, mail bombing Internet users, running packet sniffers or port scanners, spamming CosmosTeck support staff. Spammers will be terminate the whole accout or Spammers are held responsible for a $50 clean up fee.
Abuse - Any abuses with VPS Nodes are not allowed. We will suspend or terminate the vps if we found any abuses.
Any Adult and/or Sex Content - We do not allow any sex content ,even though it's legal on United States.


Policy Violation:

Should a policy violation occur, COSMOS NETWORK TECHNOLOGY LTD reserves the right to terminate the account without notice and without any refunds. The policy violating client will be held responsible for any damages to COSMOS NETWORK TECHNOLOGY LTD, including but not limited to, CosmosTeck's system, servers, connectivity, reputation, business, service, network, operations, or equipment.
The policy violator may be charged a $50 clean up fee.


Data Loss and Backups:

The client is responsible for keeping a copy of their most current web site files as backup on a remote system (not on CosmosTeck servers). CosmosTeck is not responsible for any lost files, information, or data. Hardware is mechanical and by nature mechanical hardware is prone to failure. If so subscribed, Daily and Weekly Backups are performed on a best effort basis, should an event occur where our backup script was unable to complete the backup and the server's hard drive fails, we hold no responsibility. Please make sure you have off-site backups! We do our best, but sometimes things go wrong!


Server Management:

All of our VPS Plans are self-manage.
We hold no responsibility should a server be hacked, exploited, cracked or in any other way become damaged due to client or 3rd party actions.


Technical Support:

If you wish to submit a support ticket or to check on progress of an existing trouble ticket you may login to your client area at http://client.cosmosteck.com


Payment Policy :

Full payment is required before any hosting service is rendered.
CosmosTeck accepts Paypal (www.paypal.com) , Payza (Formerly Alertpay) and Alipay (www.alipay.com).
Online credit card payment is authorized and assessed in real time.
Once an order is successfully submitted, the client is subject to CosmosTeck's refund policy.


Renewal and Billing Schedule :

Client has ten (14) days to remit payment to CosmosTeck after first email notification to the billing contact of an upcoming renewal. Accounts receive notification of an upcoming renewal 14 days prior to the due date as well as the day prior to the due date.
The 14 days advance notice serves as your grace period, if payment is not received by the due date, your account is considered to be in default and at risk of service interruption.
Payment must be received or services are not rendered.
If payment is not received BY THE DUE DATE, expect service interruption.


Cancellation :

CosmosTeck reserves the right to terminate service at any time. If an service is terminated for a policy violation there will be no refund.
Customers can cancel service at any time within their contract limitations. Cancellation requests should be sent via our client area, Only authorized persons can cancel an account.
If the client requests cancellation, their service will be terminated immediately unless they specifically state they wish the service to be cancelled at the end of the current billing cycle.
If the client specifies immediate service termination or fails to define when the service should be cancelled, CosmosTeck reserves the right to terminate service without notice.
Refund policies (see Refund Policy) strictly apply to all cancelled services.
If an service is cancelled due to non-payment, CosmosTeck reserves the right to delete contents without notice and re-provision the server for re-sale.


Indemnification :

Client agrees to defend, indemnify and hold harmless CosmosTeck against any liabilities arising out of defective products sold to customers from CosmosTeck services, personal injury or property damage caused by products or services sold or distributed from CosmosTeck services, any material that infringes or allegedly infringes on the rights of a third party available from CosmosTeck services, and any material that libels or allegedly libels a third party available from CosmosTeck services. Client agrees to idemnify CosmosTeck against any legal fees, fines, levies, or charges derived from any circumstance related to Clients account.


Acceptable Use Policy:

All services provided by COSMOS NETWORK TECHNOLOGY LTD may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless COSMOS NETWORK TECHNOLOGY LTD and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all COSMOS NETWORK TECHNOLOGY LTD servers. This includes sites that include sexually explicit or hardcore images and/or advertising.

Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.

Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.


LIMITATION OF LIABILITY:

COSMOS NETWORK TECHNOLOGY LTD shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from COSMOS NETWORK TECHNOLOGY LTD servers going off-line or being unavailable for any reason whatsoever. Furthermore, COSMOS NETWORK TECHNOLOGY LTD shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of COSMOS NETWORK TECHNOLOGY LTD servers. All damages shall be limited to the immediate termination of service.


DISCLAIMER:

COSMOS NETWORK TECHNOLOGY LTD cannot be held liable for system downtime, crashes, or data loss.
We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning.
Certain services provided by COSMOS NETWORK TECHNOLOGY LTD are resold. Thus, certain equipment, routing, software, and programming used by COSMOS NETWORK TECHNOLOGY LTD are not directly owned or written by COSMOS NETWORK TECHNOLOGY LTD.
COSMOS NETWORK TECHNOLOGY LTD will provide every effort in good faith to ensure that its services are available to as many Internet users as possible with minimal service interruptions.
In no circumstance will COSMOS NETWORK TECHNOLOGY LTD be liable for any claims resulting from the use or inability to use COSMOS NETWORK TECHNOLOGY LTD's services - including, but not limited to, service interruptions, client errors, Internet connectivity problems, miscommunications, unauthorized access to COSMOS NETWORK TECHNOLOGY LTD servers, ARIN problems, DNS caching, Internet bandwidth congestion, power failures, hardware failures, vandalism, and natural disasters.
Moreover, COSMOS NETWORK TECHNOLOGY LTD holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated.
We reserve the right to remove any account without advanced notice for any reason without restitution as COSMOS NETWORK TECHNOLOGY LTD sees fit.
FURTHERMORE, COSMOS NETWORK TECHNOLOGY LTD retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.



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